Privacy Policy

1. Introduction

Diminished Recovery LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when submitting a claim or contacting us.
• Vehicle Information: Vehicle make, model, year, VIN, accident details, repair information, and insurance claim data.
• Usage Data: IP address, browser type, device information, and website usage patterns collected through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

• Process and evaluate your diminished value claim
• Communicate with you about your claim status and our services
• Improve our website and services
• Comply with legal obligations and protect our legal rights
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties only in the following circumstances: with your consent, with service providers who assist us in our operations, to comply with legal obligations, to protect our rights and safety, or in connection with a business transaction such as a merger or acquisition.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, though disabling cookies may limit some website functionality.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Diminished Recovery LLC
Email: info@diminishedrecovery.com